Who is drifting away
Everyone here is measured against their own rhythm rather than a flat cut-off, so a six-week regular now at ten weeks shows up ahead of somebody who only ever came twice a year.
Slipping away
133
Nobody has done anything about them yet
On the table
$172,746.48
What those clients have spent here over the years
Waiting to hear back
56
Written to, and the six weeks are still running
Came back
14%
48 of 333 messages that have had time to land
Worth a phone call
6Late, but not so late that ringing would be strange. This list is short in this salon, which is itself the argument for the one beside it.